Privacy Policy
Effective date:
Plain-language summary
Scope
This Privacy Policy describes how TreasureTrail Academy (“we”, “us”, “our”) collects, uses, and shares information when you use our websites, enroll in courses, and communicate with us. By using our services, you agree to the practices described below.
Data we collect
Account & enrollment data
Your name, email address, and enrollment selections. This helps us create your account, provide course access, and send important service messages (like confirmations or policy updates).
Course progress & learning interactions
Progress checkpoints (e.g., completed modules), quiz submissions (if used), and content engagement signals (e.g., lesson completion timestamps). This lets us provide your learning history and improve curriculum quality.
Device & usage data (optional analytics)
If you allow analytics cookies, we may process anonymized information such as approximate location (region), page view events, device type, and performance metrics. We use this to understand what works and to improve site reliability.
Support communications
When you contact us, we receive the content of your message and any details you choose to share. We use this to respond and resolve issues.
Payment information
We do not store full payment card details on our servers. Payments are processed by payment providers who handle sensitive payment data under their own privacy and security programs.
How we use data
- Provide the service: account access, course delivery, progress tracking, and customer support.
- Improve quality: update content, fix bugs, and enhance usability based on aggregated insights.
- Communications: send service messages and updates you opt into (you can unsubscribe from marketing emails anytime).
- Safety & integrity: detect fraud or abuse, secure accounts, and enforce terms.
- Legal & compliance: comply with applicable laws, lawful requests, and to protect our rights.
Legal bases (where applicable)
Depending on your location, we process personal information under one or more of the following legal bases: performance of a contract (to provide the courses), legitimate interests (to secure and improve our services), consent (for optional cookies/marketing where required), and compliance with legal obligations.
Cookies
Cookies are small files stored on your device. We use:
Essential cookies
Needed for sign-in, security, and remembering preferences like theme selection. These cannot be disabled via our site controls.
Optional analytics cookies
Help us understand usage patterns. Enabled only if you consent. You can update your choice anytime.
Sharing & processors
We share information only as needed to operate the service, for example with hosting providers, email delivery services, analytics tools (if enabled), and payment processors. These providers are permitted to process data only on our instructions and for the purposes described here.
Data retention
We retain personal data only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations. If you request deletion, we will delete or anonymize information unless we are required to keep it for legal or security reasons.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we work to reduce risk through access controls, monitoring, and secure-by-default practices.
Children’s privacy
Our services are not directed to children under 13 (or the minimum age required by your jurisdiction). If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, as well as to object or restrict certain processing. You may also withdraw consent at any time where processing is based on consent (such as optional analytics cookies).
International transfers
If you access our services from outside the country where our servers or providers are located, your information may be processed in those locations. Where required, we use appropriate safeguards designed to protect your information.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by posting a notice on the site or sending an email if applicable).
Contact
Email [email protected] or call +1 (206) 555-0147.